Sales Policy

Effective Date: December 10, 2024

Introduction

Welcome to Girard Luxury. This Sales Policy outlines the terms and conditions governing the sale of products through our website. By placing an order, you agree to the policies outlined below, ensuring a smooth and transparent shopping experience for all our valued customers.

1. General Terms

  • Eligibility to Purchase: To make a purchase, you must be at least 18 years old or have parental/guardian consent. By placing an order, you confirm that all information provided is accurate and that you have the legal authority to enter into a binding agreement.
  • Order Acceptance: All orders placed are subject to availability and acceptance by Girard Luxury. We reserve the right to cancel or refuse an order for any reason, including but not limited to suspected fraud or violation of our terms.
  • Pricing: Prices displayed on our website are in U.S. dollars and are subject to change without prior notice. Any errors in pricing will be addressed promptly, and we reserve the right to cancel orders affected by incorrect pricing.

2. Ordering Process

  • Placing an Order: Select your desired items, add them to your cart, and proceed to checkout. Review your order carefully before completing the transaction.
  • Confirmation: Upon placing an order, you will receive an order confirmation email. This email serves as an acknowledgment of your purchase but does not guarantee acceptance of your order.
  • Payment Methods: We accept major credit cards, PayPal, and other secure payment methods. Full payment must be received before your order is processed.

3. Shipping and Delivery

  • Shipping Methods: We offer standard and expedited shipping options. Delivery times and costs vary based on location and selected shipping method.
  • Delivery Timeframes: Orders are typically processed within 2-3 business days. Estimated delivery dates are provided at checkout but may vary due to unforeseen circumstances such as weather or carrier delays.
  • Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.

4. Taxes and Duties

  • U.S. Orders: Applicable sales tax will be calculated at checkout based on your delivery address.
  • International Orders: For international customers, additional customs duties, taxes, and fees may apply. These charges are the buyer’s responsibility and will vary by country.

5. Cancellations and Modifications

  • Order Cancellations: Orders can be canceled before they are shipped by contacting our customer service team. Once an order has shipped, it cannot be canceled.
  • Order Modifications: We are unable to modify orders once they are placed. To make changes, please cancel the existing order and place a new one.

6. Returns and Exchanges

Our returns and exchanges are governed by our Refund and Returns Policy. Please refer to that document for detailed information on eligibility, process, and conditions.

7. Product Availability

  • Stock Limitations: While we strive to maintain accurate stock information, there may be instances where items become unavailable after an order is placed. In such cases, we will notify you promptly and issue a refund if applicable.
  • Pre-Orders: For pre-order items, estimated shipping dates will be provided. Payment is required at the time of placing a pre-order.

8. Warranty and Repairs

  • Manufacturer’s Warranty: Some products come with a manufacturer’s warranty. Warranty details will be provided with the product or listed on the product page.
  • Repairs: For items that require repair, please contact us for guidance. Additional fees may apply for non-warranty repairs.

9. Limitation of Liability

Girard Luxury is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability is limited to the purchase price of the product in question.

10. Contact Us

For questions or concerns about this Sales Policy, please reach out to us:

Girard Luxury
Street: 812 Mullican Rd, Baskin, Louisiana (LA)
Phone: (318) 388-1256
Email: contact@girardluxury.com